Our history and inspiration are shaped by the beauty of the regional nature of the Black Forest and Lake Constance as well as by craftsmanship with the highest standards of value and quality.

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★★★★★ 4,5/5 (12.030 Reviews)

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payment and shipping

All prices in the shop within the EU include the statutory VAT of the respective country. Prices for deliveries outside the EU are stated without VAT. These are calculated depending on the country when delivered by DHL. Customs duties may also apply to orders outside the EU, which vary depending on the country and allowances. 

Shipping conditions

The goods are delivered worldwide. Shipping takes place exclusively via DHL Parcel and DHL EXPRESS within Europe.

Shipping (including statutory VAT)

  • Germany: 4.90€ shipping costs, free shipping for orders over 120€
  • Europe (EU): from €5.90, free shipping for orders over €120
  • Europe (non-EU) from 8.90€
  • Option Express International ab 14,90€
  • Worldwide: from 15,90€

delivery deadlines & delivery times

"Unless a different deadline is specified in the respective offer, the shipment of the order will take place within 6-48 hours as an insured DHL package. You can view the exact transit times for DHL Standard and DHL Express to your country here ." 

Please note that DHL does not deliver on Sundays or public holidays. 

If you have ordered items with different delivery times, we will send the goods in one shipment, unless we have made different agreements with you. In this case, the delivery time is determined by the item with the longest delivery time that you ordered.

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Payment terms

You have the following payment options:

  • Prepayment by bank transfer
  • Payment on account with 30 days payment term (Klarna or PayPal)
  • payment by credit card
  • Payment via PayPal
  • payment by Maestro bank card
  • payment via iDeal

Further payment details

​BIf you pay by credit card or Paypal, your credit card account will be debited upon conclusion of the contract.

If you as a consumer have chosen to pay in advance (bank transfer), you undertake to pay the purchase price immediately after conclusion of the contract. The ordered goods are not necessarily reserved until payment is received.

Our bank connection:

  • ​​Name: Timber-John GmbH, Kieselstr. 6, 51371 Leverkusen, Germany
  • IBAN: DE67 6905 1410 0007 0834 39
  • BIC: SOLADES1REN
  • Purpose: Name of the customer + order number

Do you have any further questions? HERE is our customer service.

WEITER SHOPPEN Blackforest Week: Buy1 Get1